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Frequently Asked Questions - General Information

1. What is SkillSoft e-Learning? ANSWER
2. What courses are offered using SkillSoft here at NTC? ANSWER
3. Are there any prerequisites? ANSWER
4. How do I register and get started? ANSWER
5. Can the SkillSoft e-Learning courses be applied to an Associate Degree program or certificate at Northcentral Technical College? ANSWER
6. Can I take a certification test at NTC? ANSWER
7. Can SkillSoft e-Learning courses be used for DPI recertification? ANSWER
8. Who is the accrediting agent for NTC e-Learning courses? ANSWER
9. I am having difficulty launching or playing my courses, what do I need to do? ANSWER
10. Can I turn the audio off? ANSWER
11. How will I know when I have completed a course? ANSWER
12. How do I access my course? ANSWER
13. Can I play two courses simultaneously? ANSWER
14. Should I have other applications open while playing courses? ANSWER
15. Pages are intermittently skipped while playing a Business Skills course, what should I do? ANSWER
16. How do I install a new Java version on a PC? ANSWER
17. How do I enable Sun Java (Sun JRE) for Internet Explorer? ANSWER
18. How do I enable the Java Console for Internet Explorer - Microsoft JVM? ANSWER