For the Help Desk please call: 715.803.1160
Click here to submit a ticket online
Regular Help Desk Hours
Mon - Thur: 7:30 a.m. - 7 p.m.
Fri: 7:30 a.m. - 5 p.m.
Sat: 7:30 a.m. - 12 p.m.
After Hours Help Desk
We have partnered with Dynamic Campus to provide after hours Help Desk support to NTC students and employees. All after hours support will be routed to an off site call center. NTC Help Desk will process any after hours issues the following business day. You can also submit a detailed ticket online instead which will be handled more efficiently as the correct technician will receive it the following day with more accurate information.
Help Desk Staff
Location: ISIT room (near the Library)
To file an incident ticket, go to myhelpdesk.ntc.edu and fill out a ticket.
The help desk provides support services to students who are enrolled at NTC. Our focus is to ensure that all online students get the help needed to complete their courses through SkillSoft (CBTs) or Blackboard.
Students
Having problems?
Blackboard
SkillSoft (CBTs) or Call SkillSoft Technical Help at 1.866.754.5435 (available 24/7)
my>NTC
NTC email
Staff
Click on the following to find an answer to frequently asked questions.
How can I tell if an email is valid or spam?
How do I post something to the Bulletin Board?
How do I access IP Streaming Video?
How do I check my voicemail when I am off campus?
How do I access my email when I am off campus?
How do I allow others to view my Lotus Notes calendar or make changes for me?
How do I change my Windows password?
How do I set or change my email internet password?
What do I do when I receive spam in my email?
How do students log into Blackboard, email, MyNTC, Skillsoft?
How do I access my H, S, or G drive when I am off campus?
How do I change my PeopleSoft password?
What web browsers can I use to check my email?
