Help Desk

For the Help Desk please call: 715.803.1160

Click here to submit a ticket online

 

Regular Help Desk Hours
Mon - Thur: 7:30 a.m. - 7 p.m.
Fri: 7:30 a.m. - 5 p.m.
Sat: 7:30 a.m. - Noon


Help Desk Staff
Location: ISIT room (near the Library)
To file an incident ticket, go to myhelpdesk.ntc.edu and fill out a ticket.

The help desk provides support services to students who are enrolled at NTC. Our focus is to ensure that all online students get the help needed to complete their courses through SkillSoft (CBTs) or Blackboard.

 

Students

Having problems?
Blackboard
SkillSoft (CBTs) or Call SkillSoft Technical Help at 1.866.754.5435 (available 24/7)
my>NTC
NTC email
myFiles
 

 

Staff

Click on the following to find an answer to frequently asked questions.

How can I tell if an email is valid or spam?

How do I post something to the Bulletin Board?

How do I access IP Streaming Video?

How do I check my voicemail when I am off campus?

How do I access my email when I am off campus?

How do I allow others to view my Lotus Notes calendar or make changes for me?

How do I change my Windows password?

How do I set or change my email internet password?

What do I do when I receive spam in my email?

How do students log into Blackboard, email, MyNTC, Skillsoft?

How do I access my H, S, or G drive when I am off campus?

What web browsers can I use to check my email?


 

Remote Assistance

 

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  • Helpdesk