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IT - Computer Support Specialist Associate Degree

Description


The IT - Computer Support Specialist (IT-CSS) Associate Degree is a two-year program that prepares individuals in four areas of support: software, hardware, website design and development, and help desk. The IT - CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, the development of websites, design and development of databases, basic computer network technologies, low-level programming, formal help desk environments and mobile computing devices. The IT-CSS program requires graduates to test for the Microsoft Office Specialist (MOS) Certification, and prepares them to test for the A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. Potential occupations include: Computer Support Specialist, Computer Applications Specialist, PC Technician, Help Desk Specialist, Help Desk Coordinator, and Software Trainer.

Graduates will be able to


  • Use the major categories of software with a high degree of proficiency
  • Perform setup, maintenance, and troubleshooting on microcomputer hardware
  • Perform basic network administration functions
  • Provide support and training to end computer users for hardware, software, and systems
  • Design and develop web sites
  • Design and develop databases
  • Create multimedia presentations
  • Create programs

More Info

 


Northcentral Technical College | 1000 W. Campus Drive | Wausau, WI 54401 | 715.675.3331 | 888.NTC.7144