888.NTC.7144, Ext. 1160 or 715.675.3331, Ext. 1160

The student help desk provides support services to students who are enrolled at NTC. Our focus is to ensure that all on-line students get the help needed to complete their courses through SkillSoft (CBTS) or Blackboard.

Interested in taking an Internet course but don't know how?
Check out the FAQ for Internet Classes

After Hours Help Desk
We have partnered with Dynamic Campus to provide after hours Help Desk support to NTC students and employees. All after hours support will be routed to an off site call center. NTC Help Desk will process any after-hours issues the following business day. Check out the FAQ for After Hours Help Desk.


Having problems?
Click on the appropriate link to get further assistance
Blackboard
SkillSoft (CBTS) or Call SkillSoft Technical Help at 1 866-754-5435 (available 24/7)
My NTC


Student Helpdesk Staff
Online Learner Support Service Specialist
Location: ISIT room (near the Library)
To file an incident ticket, email studenthelpdesk@ntc.edu

Summer Helpdesk Hours
Mon-Fri: 8 a.m. - 5 p.m.


Regular Student Helpdesk Hours
Monday: 8 a.m. - 4:15 p.m.
Tues- Fri: 8 a.m. - 7:00 p.m.
Saturday: 7 a.m. - 12:00 noon