VET OFFICE PROCEDURES 1
Introduces personal and professional characteristics and qualities expected of a veterinary assistant. This course covers the development of appropriate public, client and staff relations, telephone etiquette, making appointments, managing records, client services and education, and personal grooming and attire. Legal requirements for record keeping as well as an introduction to the rules and regulations governing the veterinary animal assistant will also be discussed.
Prerequisites: 10-091-122 FOUNDATIONAL ANIMAL BIOLOGY and 10-091-172 MEDICAL TERMINOLOGY - VET 1. Condition: Accepted into the Veterinary Science Associate Degree program, or with Dean approval.