FOUNDATIONS OF TECHNICAL SUPPORTClass #22490
Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field
Pre/Corequisite: 10-154-207 INTRODUCTION TO IT TECHNICAL SUPPORT.
|Days & Times||Room||Instructor||Meeting Dates|
|-||ONLINE INSTRUCTION||Kimberly Reed||-|