FOUNDATIONS OF TECHNICAL SUPPORTClass Section #22891 · Course #10154104
Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field
- Pre/Corequisite: 10-154-207 INTRODUCTION TO IT TECHNICAL SUPPORT.
- Aug 28 – Dec 13
- ONLINE INSTRUCTION