Course Details

Course Number

10154104

Credits

3.00

Description

Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field

Availability

Class # Start Date End Date Mode Location
23216 Lecture Computer Conferencing
23222 Lecture Computer Conferencing
23223 Lecture Computer Conferencing
23210 Lecture Virtual College