Course Details

Course Number

10154111

Credits

3.00

Description

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Prerequisite: 10-154-104 FOUNDATIONS OF TECHNCIAL SUPPORT or with instructor's consent.

Class Details

Days & Times Room Instructor Meeting Dates
- ONLINE INSTRUCTION Kimberly Reed Aug 29 - Dec 14

Mode of Instruction

Online
Learn about our instruction modes

Fees

$478.80

First date to enroll

Last date to enroll

Class Status

Open

Capacity

24

Available Seats

20

Registration