SERVICE SKILLS
Class Section #22892 · Course #10154111
12 of 24 seats available
Register by Nov 13
- Fees
- $488.40
- Credits
- 3.00
- Subject
- IT - Computer Support Spec
Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.
- Conditions
- Prerequisite: 10-154-104 FOUNDATIONS OF TECHNCIAL SUPPORT or with instructor's consent.
Meeting Information
- Dates
- Aug 28 – Dec 13
- Location
- ONLINE INSTRUCTION
- Instructor
-
Kimberly Reed