SERVICE SKILLSClass Section #22892 · Course #10154111
Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.
- Prerequisite: 10-154-104 FOUNDATIONS OF TECHNCIAL SUPPORT or with instructor's consent.
- Aug 28 – Dec 13
- ONLINE INSTRUCTION