Course Details

Course Number

10154111

Credits

3.00

Description

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Prerequisite: 10-154-104 INTRODUCTION TO COMPUTER SUPPORT or with instructor's consent.

Class Details

Days & Times Room Instructor Meeting Dates
- ONLINE INSTRUCTION REED,KIMBERLY -

Fees

$478.65

Class Status

Open

Capacity

24

Available Seats

14
Please use MyNTC to register for this class.