CUSTOMER RELATIONSHIP MANAGEMENT (CRM) Class #62708
Explore Customer Relationship Management (CRM) as a strategic business practice that recognizes customers as the core of the business. Organizations that enhance the customer experience find a stronger relationship forms and an increased customer loyalty. The learner examines the benefits of a CRM strategy in B2B and B2C settings and develops a strategic CRM business plan.
|Days & Times||Room||Instructor||Meeting Dates|
|-||ONLINE INSTRUCTION||Amy Gajewski||Jan 23 - May 17|
Mode of Instruction
OnlineLearn about our instruction modes
First date to enroll
Last date to enroll
Only 6 seats left!