CONFLICT & NEGOTIATION IN ORGS.
Examines how conflict is an inevitable result of interdependencies among people and workgroups within organizations. Many feel that conflict is inherently destructive. Learners analyzes how well-managed conflict resolution leads to positive outcomes including better decisions, motivated employees, improved problem solving and innovation, increased employee involvement and commitment, and clarifies work processes and goals. Learners examine the nature of conflict, explore effective conflict management strategies, and apply dispute resolution tactics.
Availability & Registration
We offer the following class sections for this course (47-196-818). View more class specific details and registration information by selecting a class number.