Course Details

Course Number

47196481

Credits

0.60

Description

Customer service is one of the foundations for any enduring business success. To engage the minds and hearts of everyone on your team it takes leadership and an ongoing commitment on the part of owners and managers to show employees and clients alike the tru4e core of customer service. This eight-part series prepares manufacturers to address customers, build trust, communicate manager expectations, resolve conflicts and create loyal customers internally and externally.

Availability

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