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Program Description

Prepare for entry-level jobs in IT support through a combination of hands-on labs and interactive assessments developed by Google. This certificate program introduces you to troubleshooting and customer service, networking, operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace.

Financial Aid

Not Available

Outcomes

Graduates will be able to…

  • Seek Google Professional Certification
  • Perform fundamental IT support tasks in support of workplace success

Careers

Some of the potential careers graduates can pursue are:

  • IT Help Desk Technician
  • IT Support Professional

Courses

The Google IT Support Professional Certificate is a 5 credit program. The following is a typical semester breakdown of the courses within the program.

TECHNICAL SUPPORT FUNDAMENTALS 1.00
BITS AND BYTES OF COMPUTER NETWORKING 1.00
OPERATING SYSTEMS AND YOU 1.00
SYSTEM ADMINISTRATION AND IT INFRASTRUCTURE 1.00
IT SECURITY: DEFENSE AGAINST DIGITAL DARK ARTS 1.00
View All Detailed Course Information

Admissions Process

Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.

Fill out our application

The application can be submitted online and takes just a few minutes to complete.

Apply Now

What’s Next?

We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.