In Leading Change and Diversity, learners apply the skills and tools necessary to implement and maintain a diverse work environment which understands and values the change process. Each learner will: demonstrate change management strategies, assess the current extent of diversity in the workplace, evaluate the effect of perceptions, attitudes, biases, prejudice, stereotypes and organizational culture on diversity, recognize barriers and take corrective measures, implement diversity management strategies and measure and celebrate success.

Apply the skills and tools necessary to facilitate team development and effectiveness, solve complex problems, pinpoint the root cause of conflict, and resolve issues between team members. Each learner will demonstrate the application of the benefits and challenges of teamwork, perform the necessary roles in a team, facilitate the stages of team development, conduct conflict resolution, evaluate potential causes of a problem, develop multiple approaches to problem solving and decision making, exhibit the ability to build consensus and commitment, utilize a systematic approach to defining and solving problems and implement various methods for evaluating results based on established criteria and metrics.

Gain knowledge and develop the expertise necessary to apply the tools needed to perform essential supervisory and managerial functions. Learners will develop the ability to provide timely and constructive feedback, evaluate and improve performance, conduct performance appraisals, conduct employee mentoring, provide workforce training and coaching, communicate effectively and create a motivating environment. Each learner will: demonstrate the application of important management and supervisory roles including planning, organizing, staffing, leading, controlling, analysis, delegation, problem-solving, decision-making, team development, leadership, motivation, training and staff development.

Focuses upon developing speaking, verbal and nonverbal communication and listening skills through individual presentations, group activities and other projects. Keywords: Oral, Oral Comm, Comm, Speech

Provides instruction about critical and creative thinking that is in high demand in all occupations. Models, theories, and processes provide the foundation for learning logical thinking strategies. Students will apply a systematic approach to problem solving by analyzing the problem, assessing possible solutions, and making effective decisions. In addition, students will generate ideas and analyze complex issues. This course assists students with developing a critical thinking mindset which is essential at every level of personal and professional life.Keywords:TCC, Think critically, Logic, Thinking creatively and critically

Being a great coach and mentor leads to more productive and happy employees. Matching your leadership style to meet the needs of the employee and the situation will lead to successful results. This course will teach you how to coach your team to a high level of performance..1