The Hospitality Specialist Technical Diploma is a 30 credit program. The following is a typical semester breakdown of the courses within the program.

ACCOUNTING FUNDAMENTALS (10101147)

3.00

Examines the basic accounting principles and procedures for those individuals who will work with accounting information, accountants, and in a business related setting. The learner will identify the accounting cycles, prepaid expenses, accruals, merchandise inventory, uncollectible accounts, and depreciation. The course is not intended as an in-depth study of accounting.

NTC Assessments Offered:

WORD LEVEL 1 (10103243)

1.00

Introduces learners to basic concepts using the Microsoft Word application through hands-on learning activities. Learners develop foundational skills by applying concepts explored to create business letters, brochures, resumes, newsletters and more.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Word 2016

MARKETING PRINCIPLES (10104172)

3.00

Introduces an understanding of basic marketing fundamentals. The learner will explore consumer demographics, lifestyles and decision making; evaluate product distribution; promotions and price planning. The learner will create a Strategic Marketing Plan combining the components listed and develop a presentation.

NTC Assessments Offered:

EXPLORING HOSPITALITY AND RECREATION (10109100)

2.00

Introduces new students to the broad spectrum of the leisure services industry. Learners will have the opportunity to explore career options in the hospitality and recreation industries. They will delve into operational perspectives of a variety of organizations.

WRITTEN COMMUNICATION (10801195)

3.00

Develops writing skills which include prewriting, drafting, revising and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents.

NTC Assessments Offered:
National Exams Accepted:
  • CLEP® College Composition
  • AP English Language & Composition

MATH WITH BUSINESS APPLICATIONS (10804123)

3.00

This course covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuity, apply math concepts to the purchasing/buying process, apply math concepts to the selling process and basic statistics with business/consumer applications.

NTC Assessments Offered:

POWERPOINT LEVEL 1 (10103241)

1.00

Introduces learners to introductory Microsoft PowerPoint skills including creating a new presentation, adding and formatting slides, navigating a slide show, inserting images and backgrounds, and adding transitions and animations.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Powerpoint 2016

EXCEL LEVEL1 (10103242)

1.00

Introduces learners to introductory topics using Microsoft Excel using real-world activities. Learner topics include entering, editing, and formatting entries; selecting cells and ranges, and creating and modifying basic formulas.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Excel 2016

CUSTOMER SERVICE (10104103)

2.00

Analyzes approaches and best practices to strengthen relationships with customers, understand the importance of customer service, and how to satisfy the customer's needs and wants through interaction with the customer. The learner prepares tips about best practices to build customer relationships, along with a total customer service strategic plan for a business.

NTC Assessments Offered:

MEETING, TRAVEL & EVENT PLANNING (10106107)

2.00

Introduces skills to effectively plan and manage meetings, event pre-planning activities, facilitate meetings and events, produce minutes of meetings, coordinate equipment and facility setup, complete travel arrangements and conduct follow-up activities.

NTC Assessments Offered:

HOSPITALITY AND RECREATIONAL LAW (10109101)

3.00

A preventive approach to the laws and liabilities, as well as responsibilities of owners/operators of hotels, restaurants, travel, and recreational facilities. Reviews precedent-setting court decisions, legal fundamentals, negligence doctrines, civil rights issues and the relationship between providers and the guests/clients.

ORAL/INTERPERSONAL COMMUNICATION (10801196)

3.00

Focuses upon developing speaking, verbal and nonverbal communication and listening skills through individual presentations, group activities and other projects.

NTC Assessments Offered:

Test-Out Option Term Definitions

Test

An exam that is scored by faculty or staff in NTC’s Testing Center.

Skill Demonstration

A performance of your expertise that is evaluated by faculty.

Combination: Test & Skill Demonstration

A combination of both a test and a skill demonstration.

Portfolio

A collection and explanation of your past learning through work or life experience.

Have Questions?

If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1023.