IT - Help Desk27 Credit Technical Diploma
The IT - Help Desk Technical Diploma program prepares learners for a challenging technical support role. Upon completing the IT - Help Desk Technical Diploma program, learners will be qualified to assist customers, troubleshoot hardware and software problems and document solutions. The IT - Help Desk training classes will facilitate a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Upon successful completion of the technical diploma, learners will be qualified to sit for HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. As an Embedded Technical Diploma, this program ladders fully into the IT - Computer Support Specialist Associate Degree program.
Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.
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The application can be submitted online and takes just a few minutes to complete. The $30.00 application fee is being waived at this time.Apply Now
We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.