IT - Help Desk24 Credit Technical Diploma
The IT - Help Desk Technical Diploma program prepares learners for a challenging technical support role. Upon completing the IT - Help Desk Technical Diploma program, learners will be qualified to assist customers, troubleshoot hardware and software problems and document solutions. The IT - Help Desk training classes will facilitate a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Upon successful completion of the technical diploma, learners will be qualified to sit for HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. As an Embedded Technical Diploma, this program ladders fully into the IT - Computer Support Specialist Associate Degree program.
Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.
Fill out our application
The application can be submitted online and takes just a few minutes to complete. A $30.00 non-refundable application fee is required. Pay at the time you apply or bypass to pay in person within a week of applying.Apply Now
Then, submit one of the following
Documentation can be sent via email to email@example.com, via mail, addressed to: Northcentral Technical College, ATTN: Admissions, 1000 W. Campus Drive, Wausau, WI 54401, or delivered in person to any NTC campus.
- High school transcript indicating a cumulative GPA of 2.5 or above. Contact the high school you attended if you do not have a copy of your transcript.
- ACT composite score of 16 or above. Request an ACT College Report from ACT or contact the high school you graduated from if you do not have a copy on hand.
- Accuplacer scores of 38 or above in math, 66 or above in reading, and 65 or above in sentence skills. If you did not take the Accuplacer at NTC, contact the college at which you took it to obtain a copy of your scores.
- College transcript indicating a cumulative GPA of 2.5 over a minimum of 12 credits, earned at a single college.
If you do not meet any one of the above criteria, don’t worry, complete the application anyway and we will contact you to discuss your options.
We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.