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Are you challenged with low staff morale in your team?  Looking for new ways to build individual and organizational resilience? Lacking energy to address the increased pressures in your everyday work? Come EXPLORE the  WHY, WHAT and HOW of Trauma-Informed Leadership!

This training will focus on the numerous components of trauma-informed leadership, a holistic approach rooted in relationship building skills.  Leaders striving to meet the needs of today’s work force must embrace vulnerability and courage and cultivate a culture in which brave work, tough conversations, and whole hearts are expected and rewarded (Brown, 2018). They must learn skills to guide staff and colleagues through complex change processes related to organizational policies, practices, procedures and structure. 

A critical piece of developing this leadership-style is nurturing relationships with staff, clients/patients, family members, and partners. Leaders must care for and be connected to those they lead. Without the foundation of a strong relationship, leaders will struggle to support their staff and partners through the challenges that inevitably arise.

Who Should Attend

This training is relevant for anyone who influences the lives of others, and for leaders no matter where they are in their career.  For both the person new to a leadership role and the seasoned leader, this training will offer critical information about avoiding common mistakes that drive division and burnout and share findings from recent research about how to be vulnerable and courageous, create connection and build resilience. We look forward to seeing social workers, healthcare providers, educators, volunteers, community members, administrators, executives, faith leaders and others at the important event.

What You’ll Learn

The training will provide attendees with foundational information on numerous skills and components of trauma-informed leadership including:

  • Understanding the impact of past adverse events and current work force pressures on the employee and themselves
  • Supporting staff, clients/patients and partners through complex change
  • Preventing and addressing common work force concerns, including burnout, compassion fatigue, secondary traumatic stress and vicarious trauma
  • Understanding how a leader needs to do their own individual work to embrace courage and vulnerability
  • Creating a compassionate culture in which staff can: be vulnerable, practice empathy, have difficult conversations about topics that are often avoided such as trust, accountability, race, equity, embrace and productively manage conflict, ask for help, make mistakes, apologize, hold colleagues, leaders and themselves accountable, define and honor realistic expectations and boundaries, identify their personal values and understand how values guide their work, create connection and belonging, build diversity, equity and inclusion in the workforce, be authentic, and achieve excellence

Meet the PresenterKaren Johnson

Karen Johnson, MSW | LCSW is a national speaker on Trauma-Informed Approaches, founder of Trauma-Informed Lens Consulting, certified Daring Way Facilitator, has 5 years' experience as Director of Trauma-Informed Services at the National Council for Behavioral Health and 19 years' experience in behavioral health, community services, and child welfare at SaintA in Milwaukee, WI.


$35 per person (lunch included)


Certificates will be provided for 6 CEUs 

Cancellation Policy

An attendee must notify NTC of a cancellation prior to the beginning of the event in order to have fees removed or a refund issued. Attendees who do not attend without notifying Continuing Education will be responsible for payment of all course fees and will not be eligible for a refund.

Additional Information

Driving Directions

Continuing Education Office

Contact the Continuing Education team for questions relating to conference, workshop, and seminar offerings.