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Level up your business skills through our innovative Critical Core Business Skills (CCBS) program.  This program provides you the tools to perform better at your job and work more collaboratively within your organization, all while earning 2 credits. Key benefits include:image

  • Increase your productivity
  • Improve your effectiveness
  • Work more collaboratively within teams

Dates & Times

Wednesdays*, October 2 - December 18, 2019; 8:00 a.m. – 11:00 a.m. See below for a full breakdown of dates. 

Location Options

Presented live at NTC’s Center for Business & Industry - 1000 W. Campus Drive, Wausau, WI 54401

Available via technology to NTC’s Spencer, Medford, Antigo, Phillips, and Wittenberg Campuses

Sessions Include

  • October 2 - Communicating Clearly
  • October 9 - Listening Effectively
  • October 16 - Following Directions
  • October 23 - Demonstrating a Positive Attitude
  • October 30 - Thinking Critically
  • November 6 - Customer Service
  • November 13 - Problem Solving
  • November 20 - Working Cooperatively in Teams
  • November 26 (Tues.*)- Emotional Intelligence (including DiSC Personality Assessment)
  • December 4 - Time Management
  • December 10 (Tues.*) - Demonstrating Integrity
  • December 18 - Adapting to Change

About the Instructor

Dr. Brenda Frazier’s diverse background and experience is in management, marketing, ethics, leadership, customer service and strategic management.  She has experience with entrepreneurship, team building and conflict resolution, managing high performance teams, and quality management and continuous improvement.


Package Price is $900 per participant (save 25%) or attend individual modules a la carte for only $99 each

Credit & CEU Information

The full 12 week CCBS series qualifies for 2 college credits. Individual sessions qualify for 3 CEU credits each.

Cancellation Policy

An attendee must notify NTC of a cancellation prior to the beginning of the event in order to have fees removed or a refund issued. Attendees who do not attend without notifying Continuing Education will be responsible for payment of all course fees and will not be eligible for a refund.

Additional Information

Driving Directions

Continuing Education Office

Contact the Continuing Education team for questions relating to conference, workshop, and seminar offerings.