Health Care Business Services Associate Degree | Northcentral Technical College

Health Care Business Services

Associate Degree

This program prepares learners to work in a variety of job settings related to the completion, processing, investigation and analysis of health-related insurance claims. Job opportunities exist in the business offices of health insurance companies, managed care organizations, hospitals, medical clinics, nursing facilities and other related health care facilities. Potential occupations include: Medical or Dental Insurance Customer Service Representative, Claims Analyst, COBRA Specialist, Enrollment Representative, Provider Relations Specialist, Benefit Verification and Authorization Specialist, Insurance Billing Specialist, Admitting Representative, Reimbursement Coordinator, Privacy and Compliance Auditor, HIM/Medical Records Associate, Patient Accounts Specialist, Clinic Office Supervisor or Manager, Hospital Administrative Assistant, Home Health Administrative Assistant, Medical Coder.

program at a Glance

Health Care Business Services 66-67 Credit Associate Degree

Formats Offered

Approximate Cost

$14,006 (Tuition: $10167, Books: $3839)

Average Starting Salary

$29,577 Annually, based on the 2015 NTC Graduate Employment Report.

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Northcentral Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. The following person has been designated to handle inquiries regarding the College’s nondiscrimination policies: Equal Opportunity Officer, Northcentral Technical College, 1000 W. Campus Drive, Wausau, WI 54401. Phone: 715.803.1057

program Outcomes

  • Prepare and analyze health insurance claims according to payer guidelines
  • Protect the confidentiality of health-related information by adhering to security/privacy/confidentiality policies, rules and regulations
  • Use successful principles in providing customer service in person, in writing and on the phone
  • Support data collection and reimbursement systems by applying basic financial and record-keeping concepts
  • Assign and/or recognize ICD diagnostic/procedural codes and CPT/HCPCS procedure codes
  • use medical terminology and principles of human health and disease in performing essential functions in a health business environment

Potential Careers

  • Medical Insurance Customer Service Representative
  • Dental Insurance Customer Service Representative
  • Claims Analyst
  • COBRA Specialist
  • Enrollment Representative
  • Provider Relations Specialist
  • Benefit Verification and Authorization Specialist
  • Insurance Billing Specialist
  • Admitting Representative
  • Reimbursement Coordinator
  • Privacy and Compliance Auditor
  • HIM / Medical Records Associate
  • Patient Accounts Specialist
  • Clinic Office Supervisor or Manager
  • Hospital Administrative Assistant
  • Home Health Administrative Assistant
  • Medical Coder

Course List

To view the amount of credits or descriptions for the courses required within this program please view the course list.

Course List

Transfer Opportunities

Credits earned at NTC may transfer to four-year colleges and universities. Visit for a complete listing of transfer opportunities for this program.

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Submit your online application today at

For more information on this program, contact admissions at 715.675.3331 or email

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What's next? After applying, you will be contacted by a member of our admissions team, who will walk you through any additional steps in the admissions process.