| Northcentral Technical College

IT - Health Care Services for the IT Professional Test-Out Options

Earn credit for what you already know by testing out of a class, or by providing national exam scores or industry credentials. If you have any questions, or would like to start the process, please contact Wendi Ludwig at 715.803.1023 or studentrecords@ntc.edu.


Credits: 3.00

Introduces collaborative computing solutions from the user, developer and administrator perspectives. Learners will create a needs assessment, develop a project plan and implement a collaboration solution. Additional topics include workflows, the telecommuting workplace, remote work environments and real-time accessibility.

NTC Assessments Offered:

HEALTHCARE IT (10154150)

Credits: 3.00

Introduces the learner to the unique requirements of IT support in the healthcare environment. Focuses on the four pillars of the healthcare ecosystem, key regulations that affect IT such as HIPAA, HITECH and PCI, terms and acronyms, workflow, clinical and administrative applications.

NTC Assessments Offered:


Credits: 3.00

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Industry Credentials Accepted:

  • HDI® Customer Service Representative Certification
  • HDI® Support Center Analyst Certification
  • HDI® Desktop Support Technician Certification
  • HDI® Technical Support Professional Certification
  • HDI® Support Center Team Lead Certification
  • HDI® Support Center Manager Certification
  • HDI® Desktop Support Manager Certification

Test-Out Option Term Definitions

An exam that is scored by faculty or staff in NTC’s Testing Center.
Skill Demonstration
A performance of your expertise that is evaluated by faculty.
Combination: Test & Skill Demonstration
A combination of both a test and a skill demonstration.
A collection and explanation of your past learning through work or life experience.