| Northcentral Technical College

Human Services Supervisor Test-Out Options

Earn credit for what you already know by testing out of a class, or by providing national exam scores or industry credentials. If you have any questions, or would like to start the process, please contact Wendi Ludwig at 715.803.1023 or studentrecords@ntc.edu.

LEADERSHIP DEVELOPMENT (10196190)

Credits: 3.00

In Leadership Development, learners apply the skills and tools necessary to fulfill a leadership role in the workplace. Each learner will: evaluate leadership skills, demonstrate leadership effectiveness, meet organizational requirements, carry out individual and group motivation strategies, implement mission, vision and goal setting, display ethical behavior, establish a personal leadership style, practice situational leadership, understand the impacts of power, facilitating employee development, coaching, managing change and effective conflict resolution.

NTC Assessments Offered:

METHODS OF SOCIAL CASEWORK (10520108)

Credits: 3.00

Practice case management techniques and supervision. Incorporate intake assessment techniques. Create a plan of service, coordinate care. Utilize referral techniques. Demonstrate client self-determination (autonomy). Determine issues of boundaries and ethics. Apply reflective practitioner methods. This course consists of 36 hours of lecture and 36 hours of lab.

NTC Assessments Offered:

SUPERVISION & MANAGEMENT SKILLS (10196191)

Credits: 3.00

In Supervision & Management Skills, learners gain knowledge and develop the expertise necessary to apply the tools needed to perform essential supervisory and managerial functions. Learners will develop the ability to provide timely and constructive feedback, evaluate and improve performance, conduct performance appraisals, conduct employee mentoring, provide workforce training and coaching, communicate effectively and create a motivating environment. Each learner will: demonstrate the application of important management and supervisory roles including planning, organizing, staffing, leading, controlling, analysis, delegation, problem-solving, decision-making, team development, leadership, motivation, training and staff development.

NTC Assessments Offered:

TEAM BUILDING AND PROBLEM SOLVING (10196189)

Credits: 3.00

In Team Building and Problem Solving, learners apply the skills and tools necessary to facilitate team development and effectiveness, solve problems, pinpoint the cause of conflict and resolve issues between team members. Each learner will: demonstrate the application of the benefits and challenges of teamwork, perform the necessary roles in a team, facilitate the stages of team development, conduct conflict resolution, identify the root cause of a problem, develop multiple approaches to problem solving and decision making, exhibit the ability to build consensus and commitment, utilize a systematic approach to defining and solving problems and implement various methods for evaluating results based on established criteria and metrics.

NTC Assessments Offered:

Test-Out Option Term Definitions

Test
An exam that is scored by faculty or staff in NTC’s Testing Center.
Skill Demonstration
A performance of your expertise that is evaluated by faculty.
Combination: Test & Skill Demonstration
A combination of both a test and a skill demonstration.
Portfolio
A collection and explanation of your past learning through work or life experience.