CUSTOMER SERVICE PRINCIPLES
Introduces learners to professional expectations as they interact effectively building relationships with external or internal customers. In this course, learners will be exposed to the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers.
Prerequisites: 31-070-101 SAFE EQUIPMENT OPERATION, 31-070-103 EQUIPMENT MAINTENANCE, 31-070-104 AGRICULTURE TECHNOLOGY INTEGRATION and 31-070-105 ELECTRONIC SYSTEMS 1. Condition: Accepted into the Agriculture Equipment Technician Technical Diploma, or with Dean approval.