In this course, the learner will apply skills and tools necessary to effectively plan for and coordinate the following: Emergency Response Systems, Emergency Communications, funding sources for Emergency Services programming, National Registry requirements for Emergency Services employees, provide for the professional development requirements of licensing agencies for department staff, quality assurance efforts appropriate for Emergency Services departments, billing and data tracking for Emergency Services Departments and customer services issues specific to Emergency Services Departments. Additionally, the learner will develop and apply skills in federal and state emergency services regulations.