SERVICE SKILLS
Course Details
Course Number
10154111
Credits
3.00
Subject
IT - Computer Support Spec
Description
Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.
Prerequisite: 10-154-104 FOUNDATIONS OF TECHNCIAL SUPPORT or with instructor's consent.
Availability & Registration
We offer the following class sections for this course (10-154-111). View more class specific details and registration information by selecting a class number.
| Class Number | Status | Start/End Date | Last Date to Register | Instruction Mode | Campus | Meeting Information | Pricing |
|---|---|---|---|---|---|---|---|
| 63111 | 
Open |
Jan 23 –
May 17
|
Apr 14 | Online | Virtual College |
Jan 23 – May 17
ONLINE INSTRUCTION
Kimberly Reed
|
$478.80 |