SERVICE SKILLS

Course Details

Course Number

10154111

Credits

3.00

Subject

IT - Computer Support Spec

Description

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Prerequisite: 10-154-104 INTRODUCTION TO COMPUTER SUPPORT or with instructor's consent.

Availability & Registration

We offer the following class sections for this course. View more class specific details and registration information by selecting a class number.

Class Number	Start/End Date	Last Date to Register	Campus	Meeting Information	Pricing
21446	08/31/2020 - 12/16/2020	11/16/2020	Virtual College	08/31/2020 - 12/16/2020 - ONLINE INSTRUCTION Kimberly Reed	$494.10
62904	01/25/2021 - 05/12/2021	04/16/2021	Virtual College	01/25/2021 - 05/12/2021 - ONLINE INSTRUCTION Kimberly Reed	$494.10

Found in these programs:

IT - Computer Support Specialist
IT - Computer Support Technician
IT - Help Desk