Post Secondary

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Student has completed all of the following course(s): MICROAPP 10154104 - Foundations Of Technical Supp

Availability & Registration

We offer the following class sections for this course (10-154-111). View more class specific details and registration information by selecting a class number.