SERVICE SKILLS

Course Details

Course Number

10154111

Credits

3.00

Subject

IT - Computer Support Spec

Description

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Prerequisite: 10-154-104 INTRODUCTION TO COMPUTER SUPPORT or with instructor's consent.

Availability & Registration

We offer the following class sections for this course. View more class specific details and registration information by selecting a class number.

Class Number	Start/End Date	Format	Campus	Meeting Information	Pricing
20042	09/03/2019 - 12/20/2019	Lecture	Virtual College	09/03/2019 - 12/20/2019 - ONLINE INSTRUCTION REED,KIMBERLY	$486.15
62286	01/24/2019 - 05/22/2019	Lecture	Virtual College	01/24/2019 - 05/22/2019 - ONLINE INSTRUCTION REED,KIMBERLY	$478.65

In Programs Such As…

IT - Computer Support Specialist
IT - Help Desk
IT - Computer Support Technician