Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.
Prerequisite: 10-154-104 FOUNDATIONS OF TECHNCIAL SUPPORT or with instructor's consent.
Availability & Registration
We offer the following class sections for this course (10-154-111). View more class specific details and registration information by selecting a class number.
|Class Number||Status||Start/End Date||Last Date to Register||Instruction Mode||Campus||Meeting Information||Pricing|
Aug 29 –
|Nov 11||Online||Virtual College||
Aug 29 – Dec 14