SERVICE SKILLS
Course Details
Course Number
10154111
Credits
3.00
Subject
IT - Computer Support Spec
Description
Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.
Prerequisite: 10-154-104 INTRODUCTION TO COMPUTER SUPPORT or with instructor's consent.
Availability & Registration
We offer the following class sections for this course. View more class specific details and registration information by selecting a class number.
| Class Number | Start/End Date | Format | Campus | Meeting Information | Pricing |
|---|---|---|---|---|---|
| 20042 | - | Lecture | Virtual College |
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ONLINE INSTRUCTION
Kimberly Reed
|
$486.15 |