Course Details

Course Number

10104103

Credits

2.00

Description

Analyzes approaches and best practices to strengthen relationships with customers, understand the importance of customer service, and how to satisfy the customer's needs and wants through interaction with the customer. The learner prepares tips about best practices to build customer relationships, along with a total customer service strategic plan for a business.

Availability

Class # Start Date End Date Mode Location
20517 Lecture Wausau
20508 Lecture Virtual College