ADVANCED PHARMACY SERVICES APPLICATIONS
Allows the learner to integrate skills learned in the pharmacy services management courses and apply them to the pharmacy workplace. Areas include staff training, development, supervision and scheduling, customer service, PBM processing and claims rejections management, and improving efficiency of operations, maximizing profits, and increasing sales.
Prerequisites: All 1st, 2nd and 3rd semester courses. Pre/corequisites: 10-102-182 BUSINESS OPERATIONS, 10-196-191 SUPERVISION, 10-196-193 HUMAN RESOURCE MANAGEMENT and 10-809-166 INTRO TO ETHICS.