Explores goal setting, business and social etiquette, business grooming and wardrobe, professional ethics, attitudes and standards. Learners will also explore job search strategies, professional growth, successful personal/interpersonal work-related behavior and soft skills.
Introduces keyboarding techniques (proper finger usage and body position) through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys).
Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.
Introduces skills to effectively plan and manage meetings, event pre-planning activities, facilitate meetings and events, produce minutes of meetings, coordinate equipment and facility setup, complete travel arrangements and conduct follow-up activities.
Applies keyboarding techniques (proper finger usage and body position) through hands-on touch typing on a QWERTY keyboard (alphabet, number and symbol keys). Learners are expected to enter this course with a minimum of 27 wpm. Learners will develop an increased rate of touch-typing at a minimum of 40 words per minute (wpm) and 26 npm (numbers) by the end of the course.
Introduces learners to the format and types of questions given in the math, chemistry, and anatomy & physiology portions of the HESI test. Sample questions and possible study materials will be discussed. Upon completion of the course, learners will have a greater understanding of the test. Additionally, course completion will assist in determining if learners feel ready to test, or would like to pursue additional study opportunities prior to testing.
Identifies the importance of telephone etiquette, knowledge of communication equipment, use of electronic mail and calendaring in the workplace. Learners will apply these techniques with hands-on activities.
Introduces the learner to techniques for success in the Business Technology Programs. Learners will examine proper communication etiquette, set and achieve SMART goals, learn engagement opportunities, and establish a program schedule. The course will also address program outcomes, professional development opportunities, and the creation of a portfolio to be developed throughout their program. Through focused activities and assessments, students will be equipped for both academic and career success.
Explores the skills needed to work in a health care office. Learners focus on business office management; communication, reception, appointment scheduling, records management, telephone procedures, daily transactions, medical billing and collecting, insurance and coding basics, composing routine business correspondence and keeping an inventory of supplies.
Introduces proper techniques (proper finger usage and body position) and touch method using a numeric keypad. Learners will develop speed and accuracy to meet industry standards for data entry of 8,000+ ksph. Challenge test available.
Develop proper use of punctuation, number usage, capitalization, grammar, word choice and spelling to communicate effective writing and proofreading in a business environment. General Windows and MS Word experience strongly suggested.
Examines proven strategies designed to help learners achieve greater personal, academic, and professional success. Learners will apply personal responsibility thinking and behaviors; self- management, awareness, and motivation strategies; as well as interdependence skills to develop a proactive life plan.
