Hotel and Facilities Management 10109130

Examine hotel operations as an integrated management system in which guest experience, employees, facilities, safety, and financial performance are closely connected. Using scenario-based learning and AI-driven simulations, students analyze realistic hotel management challenges. Emphasis is placed on managerial decision-making, cross-department coordination, and problem-solving as students learn to evaluate tradeoffs, prioritize under pressure, and manage hotels as dynamic, interconnected systems.