MARKETING SERVICES AND CUSTOMER EXPERIENCE 10104129
Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.
Class Number | Status | Start/End Date | Last Date to Register | Instruction Mode | Campus | Meeting Information | Pricing |
---|---|---|---|---|---|---|---|
22483 | Open |
08/28/2023
–
12/13/2023
|
Online | Virtual College |
Aug 28 – Dec 13
ONLINE INSTRUCTION
Amy Gajewski
|
$322.60 |