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Having a technical issue? The IT Help Desk can help, and is located at the Wausau campus in the Timberwolf Learning Commons, room C178. Stop by, submit a help desk ticket, chat with us, or call us to get support.

Submit a Help Desk Ticket

In order for us to provide you with the best service possible, we’ll need to gather a few bits of information so that we can understand the problem you are experiencing. Creating a help desk ticket is simple and only takes a few minutes.

Live Chat Support

We are now offering our help desk support services through live chat. Help Desk agents are typically available via chat during regular Help Desk hours. If our agents are offline, you may email us, but for faster service, we recommend submitting a help desk ticket.

Help Desk Information


Monday – Thursday: 7:30 a.m. – 7:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday & Sunday: 9:00 a.m. – 12:00 p.m.

Phone Number


Student sitting in a booth, typing on his laptop, which sits on the table in front of him.