Having a technical issue? The IT Help Desk can help, and is located at the Wausau campus in the Timberwolf Learning Commons, room C178. Stop by, submit a help desk ticket, chat with us, call us, or use our knowledge base to get support. So that we can better serve you, please have your Student ID number available for our technicians.

Submit a Help Desk Ticket

In order for us to provide you with the best service possible, we’ll need to gather a few bits of information so that we can understand the problem you are experiencing. Creating a help desk ticket is simple and only takes a few minutes.

Call or Chat With Us

If you prefer to speak directly with a Help Desk Technician, please give us a call. If you’d prefer to chat with us, use the Live Chat Support section below.

Use Our Knowledge Base

If you’d prefer to try fixing an issue on your own, browse our knowledge base to find answers and helpful guides to resolve common issues.

Live Chat Support

We are now offering our help desk support services through live chat. Help Desk agents are typically available via chat during regular Help Desk hours. If our agents are offline, you may email us, but for faster service, we recommend submitting a help desk ticket.

Help Desk Information


Monday – Thursday: 7:30 a.m. – 7:00 p.m.
Friday: 7:30 a.m. – Noon

Phone Number


Student sitting in a booth, typing on his laptop, which sits on the table in front of him.