Course Details

Course Number

10623118

Credits

2.00

Description

Analyzes the concepts of quality systems, studies the requirements of the ISO 9000 standard, prepares quality procedures, and develops skills on how to apply to actual organizations. To achieve a level of product quality that satisfies the customer, each organization must develop a management system to assure that quality. Driven by customer demands for better quality, these systems have evolved into general management systems that involve all members of an organization in achieving customer satisfaction.

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