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Enterprise Desktop Support 10154210

  • 3.00 credits
  • IT - Computer Support Spec

    • Provides a comprehensive guide to mastering Windows desktop administration, from installation to advanced configuration. Designed for IT professionals, system administrators, and power users, the course blends foundational knowledge with hands-on practices to ensure proficiency in managing and securing Windows desktop environments.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    10/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Oct 16
    -
    Online
    Scott Biscobing
    		View Rates

    Introduction To IT Technical Support 10154207

  • 1.00 credits
  • IT - Computer Support Spec

    • Introduces learners to the field of IT technical support. Learners will further explore degree and career paths and assess their preparedness for success in the highly technical field of IT Technical Support.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
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    IT Essentials 10154208

  • 3.00 credits
  • IT - Computer Support Spec

    • Introduces the fundamental knowledge and practical skills needed to succeed in IT – no prior knowledge required. Understand the basics of computer hardware and software, including mobile devices, operating systems, virtualization, and cloud computing. Learn the art of troubleshooting and explore advanced concepts such as networking, security, and the responsibilities of an IT professional.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    12/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Dec 16
    -
    Online
    Scott Biscobing
    		View Rates

    Service Skills 10154111

  • 3.00 credits
  • IT - Computer Support Spec

    • Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
    		View Rates

    Supporting Emerging Technologies 10154165

  • 3.00 credits
  • IT - Computer Support Spec

    • Investigates new and future hardware and software advancements and trends. Learners research, explore and evaluate new and emerging technologies for implementation and support. Topics may include new releases of operating systems, updated and new computer hardware and technology devices

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
    		View Rates

    Troubleshooting 10154151

  • 3.00 credits
  • IT - Computer Support Spec

    • Develop hardware and software troubleshooting skills by solving computer-related problems. Learner will use textual and online resources, document successful solutions and add them to a personal knowledge base.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    12/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Dec 16
    -
    Online
    Joshua Stutting
    		View Rates