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Enterprise Desktop Support 10154210

  • 3.00 credits
  • IT - Computer Support Spec

    • Provides a comprehensive guide to mastering Windows desktop administration, from installation to advanced configuration. Designed for IT professionals, system administrators, and power users, the course blends foundational knowledge with hands-on practices to ensure proficiency in managing and securing Windows desktop environments.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    10/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Oct 16
    -
    Online
    Scott Biscobing
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    Incident Investigation In The Workplace 10449102

  • 3.00 credits
  • Industrial Safety

    • Expands learner’s ability to conduct incident investigations utilizing analysis to connect accident events and casual factors.  Covers accident costs, accident theories, analytical techniques, corrective actions, reporting and communicating lessons learned.  Additionally, OSHA reporting requirements will be reviewed.  Case studies will be examined and action plans will be developed throughout this online course.    

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Travis Allen
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    Introduction To IT Technical Support 10154207

  • 1.00 credits
  • IT - Computer Support Spec

    • Introduces learners to the field of IT technical support. Learners will further explore degree and career paths and assess their preparedness for success in the highly technical field of IT Technical Support.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
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    IT Essentials 10154208

  • 3.00 credits
  • IT - Computer Support Spec

    • Introduces the fundamental knowledge and practical skills needed to succeed in IT – no prior knowledge required. Understand the basics of computer hardware and software, including mobile devices, operating systems, virtualization, and cloud computing. Learn the art of troubleshooting and explore advanced concepts such as networking, security, and the responsibilities of an IT professional.

    2 Course Sections
    2 Course Sections
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    12/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Dec 16
    -
    Online
    Scott Biscobing
    		View Rates
    #02 Fall
    Open
    08/26/2026 –
    12/16/2026
    		Hybrid Zoom Available Wausau Main Campus
    Aug 26 – Dec 16
    Wednesday
    10:00 AM - 11:50 AM
    A107 - IT Computer Lab - A Building
    Joshua Stutting
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    OSHA Compliance 10449105

  • 3.00 credits
  • Industrial Safety

    • Reviews Occupational Safety and Health Administration (OSHA) compliance. Covers the history, mission, employee/employer rights, compliance process, violations/citations and penalties. Top OSHA compliance violations will be discussed and compared to leading workplace injuries. The final capstone project will involve conducting a simulated mock OSHA inspection of a workplace. From this base knowledge the student will be able to initiate and/or evaluate OSHA compliance in a work setting.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Travis Allen
    		View Rates

    Safety Management Systems 10449104

  • 3.00 credits
  • Industrial Safety

    • Examines occupational health and safety management principles, systems, and the supporting techniques to initiate and/or improve an organization's safety management system. Included is a focus on job safety analysis and fault tree analysis. From this base knowledge the learner will be able to coordinate safety policies and objectives in an orderly, consistent manner into existing functional areas such as operations, finance, quality and environmental management.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Travis Allen
    		View Rates

    Service Skills 10154111

  • 3.00 credits
  • IT - Computer Support Spec

    • Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
    		View Rates

    Supporting Emerging Technologies 10154165

  • 3.00 credits
  • IT - Computer Support Spec

    • Investigates new and future hardware and software advancements and trends. Learners research, explore and evaluate new and emerging technologies for implementation and support. Topics may include new releases of operating systems, updated and new computer hardware and technology devices

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01VC Fall
    Open
    08/24/2026 –
    12/14/2026
    		Online Flexible Due Dates Online
    Aug 24 – Dec 14
    -
    Online
    Joshua Stutting
    		View Rates

    Troubleshooting 10154151

  • 3.00 credits
  • IT - Computer Support Spec

    • Develop hardware and software troubleshooting skills by solving computer-related problems. Learner will use textual and online resources, document successful solutions and add them to a personal knowledge base.

    1 Course Section
    1 Course Section
    Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
    #01 Fall
    Open
    08/24/2026 –
    12/16/2026
    		Online Milestone Due Dates Online
    Aug 24 – Dec 16
    -
    Online
    Joshua Stutting
    		View Rates