SESSION ONE: January 23, 2024

Manager as Coach: The Fundamentals

Managing and motivating an increasingly diverse workforce, along with a blend of virtual, hybrid and distributed teams, poses unique challenges. To meet these challenges and positively influence employee performance, today’s managers must shift from traditional management approaches to more of a coaching role. When managers provide guidance and support through coaching, teams are more high-performing, collaborative, and engaged. For organizations, a strong coaching culture leads to increased productivity and reduced turnover, which helps keep important knowledge in-house. Learn how to apply the power of coaching to unlock your workforce’s full potential and ‌create a climate of growth and success.


  1. Explore the role of manager as coach
  2. Discover the impact of coaching upon performance and engagement
  3. Identify essential coaching skills needed by every manager
  4. Apply practical tools and resources to sharpen your coaching skills
  5. Leverage coaching to build the strengths of your team and foster a climate of growth

SESSION TWO: January 25, 2024

Manager as Coach: Coaching Scenarios

This session is designed as a highly interactive and experiential follow-up to Manager as Coach: The Fundamentals. The focus will be on identifying situations or scenarios that make it difficult or challenging for managers to adopt a coaching-centered approach. Scenarios will be customized and based upon participants’ common experiences. Guidelines and take-away resources will be provided to help participants successfully manage these scenarios and identify what’s most critical to address in the moment.

Pre-requisite: Manager as Coach: The Fundamentals

Pre-Work: Participants will be asked to respond to a very short survey about common challenges so that the facilitator can create relevant and appropriate scenarios


  1. Identify scenarios that make it difficult to apply coaching fundamentals
  2. Discover tips, tools, and resources for managing difficult situations
  3. Problem-solve common challenges during breakout discussions
  4. Practice applying tips, tools, and guidelines to increase your effectiveness as a coach

Meet the Instructor

HOllyHolly Burkett, PhD, SPHR is an accomplished Marshall Goldsmith Stakeholder Centered coach, talent builder, and change agent, who is passionate about developing collaborative, engaged, and high-performing leaders and teams. An award-winning learning professional, sought-after speaker and author, and experienced business adviser to such clients as Apple, Blue Cross, and National Park Service.  


Registration limited to 15 seats



Cancellation Policy

An attendee must notify NTC of a cancellation prior to the beginning of the event in order to have fees removed or a refund issued. Attendees who do not attend without notifying Continuing Education will be responsible for payment of all course fees and will not be eligible for a refund.