Explore techniques and approaches to crisis intervention and stress management for providers in the human services field. Determine strategies for initial intervention, diffusion and assessment, resolution and/or referral, with emphasis on safety. Explore physiological processes regarding the short and long term approach to stress. Determine secondary traumatization, burnout and remediation techniques. Evaluate critical incident debriefing. Assess boundaries and ethical issues commonly found with crisis intervention and stress management. Apply basic counseling techniques including motivational interviewing. Apply reflective practitioner methods.

Conditions

Student has satisfied all of the following: [Student has completed or is in process of completing all of the following course(s): SUDC 10550202 - Foundations Of Case Management with grade greater than or equal to C (Post Secondary Grading Scheme).] Or Student has satisfied all of the following: [Students who specified one or more of these Programs of Study or Program Foci: Advocacy & Social Justice Specialist]