Demonstrate personal and professional characteristics and qualities expected of a veterinary technician. This course covers appropriate client and staff relations, telephone etiquette, scheduling, managing records, client services and education. Laws and ethics regarding the practice of veterinary medicine, legal requirements for record keeping and veterinary practice management software will also be covered.

Conditions

Student has satisfied all of the following: [Student has completed any of the following course(s): ANIMALHU 10091172 - Veterinary Medical Terminology, VET 10098100 - Veterinary Medical Terminology with grade greater than or equal to C (Post Secondary Grading Scheme).] And Student has satisfied all of the following: [Student has completed any of the following course(s): ANIMALHU 10091205 - Veterinary Medical Calculation, VET 10098105 - Veterinary Medical Calculations] And Student has satisfied all of the following: [Student has completed all of the following course(s): SCIENCE 10806105 - Principles of Animal Biology with grade greater than or equal to C (Post Secondary Grading Scheme).] And Student has satisfied all of the following: [Students who specified one or more of these Programs of Study or Program Foci: Veterinary Technician, Veterinary Technician]