Program Description

The Retail Operations Certificate is designed to educate learners with the skills necessary to obtain an entry level position in the retail and hospitality industry. Courses in this certificate ladder into the Marketing and Digital Marketing programs.

Found in These Career Fields:

Approximate Program Cost

Tuition & Fees: $1,960
Books & Supplies: $110

Financial Aid

Not Available


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An aerial view of NTC's Wausau Campus main entrance on a sunny summer day. Trees and greenery frame the spacious side walks that lead up to the light-brown brick building.

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Courses for this program may be available at a variety of campus locations through multiple modes of delivery if you meet the admission requirements and prerequisites.

at Wausau
at Antigo
at Medford
at Phillips
at Spencer
at Wittenberg
at Online

* Campus and online availability of courses and programs may be subject to change.


Graduates will be able to…

  • Build quality customer relationships.
  • Complete a social media marketing plan.
  • Develop and execute an email marketing plan.
  • Develop an understanding of basic marketing terminology and strategies.


Some of the potential careers graduates can pursue are:

  • Hotel/Restaurant Service
  • Social Media Developer
  • Retail Specialist


The Retail Operations Certificate is a 11–12 Credit program. The following is a typical semester breakdown of the courses within the program.

Principles Of Sales 3.00
Social Media Campaigns 1 3.00
Introduction To Marketing Program 1.00
Retailing And Merchandising Principles 2.00
Marketing Principles 3.00
Social Media Campaigns 2 3.00
Email Marketing Campaigns 3.00
Photoshop/Image Manipulation 2.00
Digital Photography 3.00
Video For Social Media 2.00

Credit for Prior Learning Available

View All Detailed Course Information

Admissions Process

Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.

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The application can be submitted online and takes just a few minutes to complete. There is no fee to apply.

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What’s Next?

We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be emailed to you.