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This workshop provides attendees with the information necessary to be effective supervisors, who understand the vital role they play in their organization. From characteristics of superior leaders to definitive tools necessary for day-to-day operations, the content of this training is founded in years of research and experience in the government and private sector. If you want proven leadership within your organization, the education starts here.

This training is for aspiring leaders, newly-promoted supervisors and anyone wishing to take leadership to the next level!

Session Topics:

Traits and Characteristics of Exceptional Leaders 
Regardless of line of work, exceptional leaders share common traits and characteristics that develop a following.  Explore the commonalities and learn to implement them where you have opportunity. 

The Ethics of Leadership 
Exceptional leaders have a firm foundation in ethics…a foundation that guides every decision and sets expectations for those around them.  Learn how the ethical thread must be woven through the fabric of your work. 

Developing Leader/Follower Relationships 
The relationships between the leader and the led can be a direct determinant of the success of the organization and the effectiveness of its leadership.  Learn the intricacies and the pitfalls of interpersonal organizational relationships to set up the individual and organization for success. 

Recognition, Counseling, & Documentation 
Objectivity, consistency, accuracy, and decisiveness are the tenets of unwavering leadership.  Learn the common traps and the repercussions that can result from a lack of understanding of the importance of these concepts.  This is Risk Management: 101 

Supervisory Environmental Impacts 
From community pressure to political influences, the exceptional leader is prepared to address external impacts. Learn to leverage the environmental factors to improve leadership and exploit opportunities for your organization. 

The Importance of Why 
Exceptional leaders don’t get lost in how things are done.  They are driven by the why.

About the Presenter: 

Rob K Headshot

Robert F. Kappelman has more than 20 years of supervisory experience. He has served the government sector as a field training officer, sergeant of detectives, patrol lieutenant, division commander, and chief of police. He is a court-qualified expert witness and international trainer in ethics and leadership. In the private sector, Kappelman serves as a consultant and independent contractor to clients including the National Football League, Major League Baseball, National Hockey League, and Major League Soccer. He is an honors graduate of three universities holding degrees in criminal justice and business administration. Kappelman is also a leadership challenge graduate of the 212th Session of the FBI National Academy in Quantico, Virginia.


Certificate for 8 CEUs


$165 - lunch included

In partnership with 

Pacific Blue

Cancellation Policy

If for any reason you are unable to attend your scheduled course, please contact us prior to the start date of the course. This will ensure that we can provide a full refund of your course fees. If there are extenuating circumstances that prevented you from attending a course, please contact our office as soon as possible. If we do not receive any correspondence from you, you will be responsible for full payment of course fees.

Leslie Williams

Leslie Williams

Continuing Education & Events Assistant

Leslie develops and manages all aspects of the conference and event planning process.