Open
11 of 24 seats available Register by Jan 31
Mode
Online
Cost
$171.29*
Credits
1.00

Explores Customer Relationship Management (CRM) as a strategic business practice that recognizes customers as the core of the business.  The learner examines the benefits of a CRM strategy in B2B and B2C settings and develops a strategic CRM business plan.

Notes

  • Flexible Due Dates
  • * Displayed costs are approximate. Final tuition and fees, including any course material charges, will be confirmed at registration.

Meeting Information

Dates
Jan 26 – May 20
Location
Online
Instructor
Amy Gajewski