Customer Relationship Management (CRM)

Type: Post Secondary
Credits: 1.00
Subject: Marketing Business-to-business

Explores Customer Relationship Management (CRM) as a strategic business practice that recognizes customers as the core of the business. The learner examines the benefits of a CRM strategy in B2B and B2C settings and develops a strategic CRM business plan.

Availability & Registration

We offer the following class sections for this course (10-104-207). View more class specific details and registration information by selecting a class number.

Section	Status	Start/End Date	Register By	Instruction Mode	Campus	Meeting Information	Cost
#01VC Spring	Open	Jan 26 – May 20	Jan 31	Online Flexible Due Dates	Online	Jan 26 – May 20 - Online Amy Gajewski	$171.29

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