Explores Customer Relationship Management (CRM) as a strategic business practice that recognizes customers as the core of the business. The learner examines the benefits of a CRM strategy in B2B and B2C settings and develops a strategic CRM business plan.
We offer the following class sections for this course (10-104-207). View more class specific details and registration information by selecting a class number.
Section | Status | Start/End Date | Register By | Instruction Mode | Campus | Meeting Information | Cost |
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#01VC Spring | Open |
Jan 26 –
May 20
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Jan 31 | Online Flexible Due Dates | Online |
Jan 26 – May 20
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Online
Amy Gajewski
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View Rates |