QUALITY & PERFORMANCE EXCELLENCE
Learners will apply the skills and tools necessary to implement performance excellence and maintain a continuous improvement environment. Each learner will: demonstrate the application of a quality philosophy, identify all stakeholder relationships, meet or exceed customer expectations, develop a systems-focused approach, use appropriate models and quality tools, manage a quality improvement project and measure effectiveness of continuous improvement activities.
Availability & Registration
We offer the following class sections for this course (10-196-192). View more class specific details and registration information by selecting a class number.