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The IT - A+ Exam Preparation Certificate is a 12 Credit program. The following is a typical semester breakdown of the courses within the program.

COMPUTER FUNDAMENTALS 1 (10154100)

3.00

Introduces learner to terms, concepts and functions of personal computers. Demonstrate knowledge of proper function and use of computer internal and external components, system configuration, data backup and peripherals. Helps learner prepare for CompTIA's A+ Certification exams.

Industry Credentials Accepted:
  • CompTIA® A+ 220-801 Certification
  • CompTIA® A+ 220-901 Certification

COMPUTER FUNDAMENTALS 2 (10154102)

3.00

Learn advanced PC operating system structure, features and use. Explore in depth hard drive management, file sharing and command line. Helps learner prepare for CompTIA's A+ Certification exams.

Industry Credentials Accepted:
  • CompTIA® A+ 220-802 Certification
  • CompTIA® A+ 220-902 Certification

INTRODUCTION TO COMPUTER SUPPORT (10154104)

3.00

Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field

Industry Credentials Accepted:
  • HDI® Customer Service Representative Certification
  • HDI® Support Center Analyst Certification
  • HDI® Desktop Support Technician Certification
  • HDI® Technical Support Professional Certification
  • HDI® Support Center Team Lead Certification
  • HDI® Support Center Manager Certification
  • HDI®Desktop Support Manager Certification
  • CompTIA® A+ Certification

TROUBLESHOOTING (10154151)

3.00

Develop hardware and software troubleshooting skills by solving computer-related problems. Learner will use textual and online resources, document successful solutions and add them to a personal knowledge base.

Test-Out Option Term Definitions

Test

An exam that is scored by faculty or staff in NTC’s Testing Center.

Skill Demonstration

A performance of your expertise that is evaluated by faculty.

Combination: Test & Skill Demonstration

A combination of both a test and a skill demonstration.

Portfolio

A collection and explanation of your past learning through work or life experience.

Have Questions?

If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1023.