Introduces the fundamental knowledge and practical skills needed to succeed in IT, no prior knowledge required. Understand the basics of computer hardware and software, including mobile devices, operating systems, virtualization, and cloud computing. Learn the art of troubleshooting and explore advanced concepts such as networking, security, and the responsibilities of an IT professional.

Discover the various technical and administrative aspects of information security and assurance. This course provides the foundation for understanding the key issues associated with protecting information assets, determining the levels of protection and response to security incidents and designing a consistent, reasonable information security system, with appropriate intrusion detection and reporting features.

Examines both the practical and conceptual skills that build the foundation for understanding basic networking, including: introduction to the OSI and TCP/IP models; gain familiarity with the various network devices and network addressing schemes; and discover the types of media used to carry data across the network. By the end of this course, the learner will be able to build simple LANs, perform basic configurations for routers and switches and implement IP addressing schemes.