Program Description

The Healthcare Receptionist Technical Diploma program is designed as an extension of the Office Assistant Technical Diploma program or Administrative Professional Associate Degree program by preparing the learner to perform a variety of office support functions within a health care organization. As an Embedded Technical Diploma, this program ladders fully into the Medical Office Specialist Technical Diploma program.

Approximate Program Cost

Tuition & Fees: $4,147
Books & Supplies: $269

Starting Salary

Average, based on the NTC Graduate Outcomes Report

Financial Aid

Total financial aid offered may not exceed the estimated Cost of Attendance (COA).


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An aerial view of NTC's Wausau Campus main entrance on a sunny summer day. Trees and greenery frame the spacious side walks that lead up to the light-brown brick building.

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Courses for this program may be available at a variety of campus locations through multiple modes of delivery if you meet the admission requirements and prerequisites.

at Wausau
at Antigo
at Medford
at Phillips
at Spencer
at Wittenberg
at Online

* Campus and online availability of courses and programs may be subject to change.


Graduates will be able to…

  • Use appropriate technology and technical skills to manage information and solve problems
  • Provide customer service skills in a professional manner
  • Adhere to security/privacy/confidentiality policies
  • Use reference materials to research information
  • Apply medical language and AHDI formatting guidelines in all medical documents
  • Produce quality medical and business documents
  • Model professional behavior, ethics and appearance in the health care environment
  • Perform medical office administration functions


Please note: This program is subject to the Clock-to-Credit Hour Conversion and some courses listed will not be eligible for full financial aid funding based on the program’s credit hours.

First Term

College 101 1.00
Excel Level 1 1.00
Word Level 1 1.00
Foundations Of The Medical Office 3.00
Microsoft Outlook 1.00
Computer Keyboarding 1.00
Healthcare Documentation 3.00
Electronic Business Communications 3.00
Introduction To Business Technology Programs 1.00

Second Term

10-key By Touch 1.00
Modern Office Technologies 3.00
Integrated Medical Office 2.00
Meeting, Travel & Event Planning 2.00
Office Portfolio 2.00
Principles of Customer Service 1.00

Credit for Prior Learning Available

View All Detailed Course Information


Pathways are a series of connected programs that enable you to advance over time to better jobs and higher levels of education and training. By earning one degree, you could also be completing several courses of a related program in a pathway, bringing you one step closer to an advanced degree.

Completing the Healthcare Receptionist Technical Diploma Earns You:

Cost of Attendance

2023-2024 Estimated Academic Year Budgeted Cost of Attendance

The estimated Cost of Attendance (COA) is a budget that includes categories of expenses that a student can expect to incur while attending college. The COA does not reflect actual charges. It is an average based on the estimated living costs typical of our region. In determining the cost of attendance, Northcentral Technical College uses the budget established by the Wisconsin Technical College System (WTCS) Financial Aid Budget Work Group. This budget is used to determine financial need for all students who apply for financial aid. A student's cost of attendance is composed of all educational expenses that can be included for financial aid purposes that a student may accrue while pursuing their education for the year (or semester, if enrolled less than a year). A student's financial aid cannot exceed their cost of attendance. Schools are required to provide a fuller picture of what it may cost students to pursue their degree, not just what they will owe in tuition/fees and books/supplies.

Please Note: this COA budget estimate assumes full-time attendance for two semester Fall 2023 and Spring 2024.
ExpensesStudent Living With Parents (Home)Student Living on Own (Other)
Full-time Tuition (based on a total of 30 credits, 15 credits fall and 15 credits spring)

In-State Tuition & Fees


Out-of-State Tuition & Fees


In-State Tuition & Fees


Out-of-State Tuition & Fees


Living Expenses (Housing & Food)$4,052$9,614
Books / Supplies$2,061$2,061
Personal Expenses$2,245$2,245
Loan Fees$83$83
Total Estimated Cost Of Attendance









* Tuition listed is based on approved rates for the 2023-2024 academic year with a projected base increase of 1.65%. Rates are approved each March by the Wisconsin Technical College System Board and estimated budgets are updated at that time.

Students with dependent care, computer or study abroad expenses should contact the Financial Aid Office to document allowable expenses which may serve to increase their COA.

Students awarded Federal Direct Loan(s) also have an average of the mandatory loan fees automatically added to their COA.

Students with disability-related expenses may contact the Financial Aid Office to have their additional expenses considered. Disability-related expenses include but are not limited to: personal assistance, equipment, and supplies. The Financial Aid Office may potentially include disability expenses in the COA that are not provided by other assisting agencies.

NTC also offers a Net Price Calculator to help estimate costs.

For more information regarding billed tuition and fees visit

We’re happy to answer any questions you may have about how the financial aid process works. Please feel free to reach out for more information.

NTC Financial Aid Office


Additional Information

Clock-to-Credit Hour Conversion

This program is subject to the Clock-to-Credit Hour Conversion and some courses listed will not be eligible for full financial aid funding based on the program’s credit hours.

TermCourseCredit HoursFinancial Aid Credit Hours
1COLLEGE 10111
1Excel Level 11.9
1Word Level 11.9
1Foundations Of The Medical Office32.4
1Microsoft Outlook1.9
1Electronic Business Communications32.4
1Computer Keyboarding11.2
1Intro To Business Technology Programs1.9
1Healthcare Documentation32.4
2Modern Office Technologies32.4
2Mtg, Travel & Event Planning21.8
2Integrated Medical Office22.1
210-Key By Touch11.2
2Office Portfolio22.1

For more information, please refer to our Financial Aid Policies.

Admissions Process

Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.

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What’s Next?

We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be emailed to you.