The Medical Office Specialist serves patient and organizational needs by performing a variety of office support or business functions within a health care organization. The Medical Office Specialist Technical Diploma program prepares students for work in a physician’s office, clinic, hospital or for employment wherever knowledge of medical terminology, professional procedures and ethics is required. Duties of a Medical Office Specialist may include scheduling appointments, screening and making telephone calls, obtaining and verifying patient registration information, transcribing medical dictation, preparing and maintaining medical records, preparing correspondence, preparing patient billing and insurance claims, performing financial and bookkeeping procedures, arranging outside appointments, admissions and managing daily office activities.