The Medical Office Specialist Technical Diploma is a 30 credit program. The following is a typical semester breakdown of the courses within the program.

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College 101 (10890165)

1.00

Examines proven strategies designed to help learners achieve greater personal, academic, and professional success. Learners will apply personal responsibility thinking and behaviors; self- management, awareness, and motivation strategies; as well as interdependence skills to develop a proactive life plan.

NTC Assessments Offered:

Excel Level 1 (10103242)

1.00

Introduces learners to the basic concepts of using Microsoft Excel with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to effectively utilize the functions and features of Microsoft Excel including creating worksheets, entering/editing data, selecting cells/ranges, creating basic charts, formatting entries and creating/modifying basic formulas.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Excel 2019

Word Level 1 (10103243)

1.00

Introduces learners to the basic concepts of using Microsoft Word with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to start Word, create a new document, create business letters, flyers, brochures, research papers, resumes, work with SmartArt, apply basic formatting and more.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Word 2019

Microsoft Outlook (10106118)

1.00

Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.

NTC Assessments Offered:

Electronic Business Communications (10106170)

3.00

Identifies the importance of telephone etiquette, knowledge of communication equipment, use of electronic mail and calendaring in the workplace. Learners will apply these techniques with hands-on activities.

NTC Assessments Offered:

Computer Keyboarding (10106178)

1.00

Introduces keyboarding techniques (proper finger usage and body position) through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys).

NTC Assessments Offered:

Introduction To Business Technology Programs (10106189)

1.00

Introduces the learner to techniques for success in the Business Technology Programs. Learners will examine proper communication etiquette, set and achieve SMART goals, learn engagement opportunities, and establish a program schedule. The course will also address program outcomes, professional development opportunities, and the creation of a portfolio to be developed throughout their program. Through focused activities and assessments, students will be equipped for both academic and career success.

Conditions

Students who specified one or more of these Programs of Study or Program Foci: Administrative Professional, Medical Administrative Professional, Medical Office Specialist, Office Assistant

Healthcare Documentation (10160160)

3.00

Introduces the learner to healthcare documentation through learning the basic knowledge and skills required to collaborate and prepare patient care documents with accuracy, consistency, and timeliness, using various technology and applying professional and ethical conduct.

Powerpoint Level 1 (10103241)

1.00

Introduces learners to the basic concepts of using Microsoft PowerPoint with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to create new presentations, adding and formatting slides, navigating a slide show, inserting images/backgrounds, adding transitions, adding animations and working with charts, WordArt and tables.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Powerpoint 2019

Foundations Of The Medical Office (10106111)

3.00

Explores the skills needed to work in a health care office. Learners focus on business office management; communication, reception, appointment scheduling, records management, telephone procedures, daily transactions, medical billing and collecting, insurance and coding basics, composing routine business correspondence and keeping an inventory of supplies.

NTC Assessments Offered:

Integrated Medical Office (10106112)

2.00

Provides experience working with integrated medical office software that covers practice management and Electronic Health Records (EHR). Learners will utilize a web-based system to practice common daily medical office tasks such as scheduling, insurance billing and setting up patient records.

Conditions

Student has completed all of the following course(s): BUSTECH 10106111 - Foundations Of The Medical OFF

NTC Assessments Offered:

Microsoft Word Applications (10106142)

2.00

Develop intermediate and advanced Microsoft Word features with an emphasis in business writing and formatting techniques based on a business standard style guide. Design, create and modify a variety of business documents.

Conditions

Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1

NTC Assessments Offered:

Records Management 1 (10106200)

1.00

Explores the comprehensive field of records and information management (RIM). Learners develop ARMA principles and practices incorporating the knowledge by applying these skills to a simulated record systems environment.

Conditions

Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1

Office Portfolio (10106201)

2.00

Evaluate career opportunities and compare to relative skills to prepare appropriate career documentation and a mock interview. Develop a career portfolio and recognize the process of the job search as well as accepting and leaving a position.

Conditions

Student has satisfied all of the following: [Student has completed all of the following course(s): BUSTECH 10106178 - Computer Keyboarding, MICROCOM 10103243 - Word Level 1] And Student has satisfied all of the following: [Student has completed or is in process of completing all of the following course(s): BUSTECH 10106200 - Records Management 1, MICROCOM 10103242 - Excel Level 1] And Student has satisfied all of the following: [Student has completed or is in process of completing any of the following course(s): BUSTECH 10106145 - Information Storage Management, BUSTECH 10106203 - Records Management 2]

Records Management 2 (10106203)

2.00

Explore records management with further examination into records and information management applying ARMA rules to numeric, subject, and geographic filing methods manually and digitally.

Conditions

Student has completed all of the following course(s): BUSTECH 10106200 - Records Management 1, MICROCOM 10103243 - Word Level 1

Modern Office Technologies (10106100)

3.00

Introduces the learner to modern office technology with hands-on experience using a variety of existing and emerging technologies. Learners troubleshoot minor problems and conduct preventive maintenance common to office equipment and research new office technology. Prerequisites include a working knowledge of computers and the current Windows operating system.

Conditions

Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1

NTC Assessments Offered:

10-key By Touch (10106144)

1.00

Introduces proper techniques (proper finger usage and body position) and touch method using a numeric keypad. Learners will develop speed and accuracy to meet industry standards for data entry of 8,000+ ksph. Challenge test available.

NTC Assessments Offered:

Meeting, Travel & Event Planning (10106107)

2.00

Introduces skills to effectively plan and manage meetings, event pre-planning activities, facilitate meetings and events, produce minutes of meetings, coordinate equipment and facility setup, complete travel arrangements and conduct follow-up activities.

NTC Assessments Offered:

Test-Out Option Term Definitions

Test

An exam that is scored by faculty or staff in NTC’s Testing Center.

Skill Demonstration

A performance of your expertise that is evaluated by faculty.

Combination: Test & Skill Demonstration

A combination of both a test and a skill demonstration.

Portfolio

A collection and explanation of your past learning through work or life experience.

Have Questions?

If you have questions about this program, please contact our Career Coaches at 715.803.1645.

If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1796.