The Medical Office Specialist Technical Diploma is a 30 Credit program. The following is a typical semester breakdown of the courses within the program.

EXCEL LEVEL1 (10103242)

1.00

Introduces learners to introductory topics using Microsoft Excel using real-world activities. Learner topics include entering, editing, and formatting entries; selecting cells and ranges, and creating and modifying basic formulas.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Excel 2016

WORD LEVEL 1 (10103243)

1.00

Introduces learners to basic concepts using the Microsoft Word application through hands-on learning activities. Learners develop foundational skills by applying concepts explored to create business letters, brochures, resumes, newsletters and more.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Word 2016

MICROSOFT OUTLOOK (10106118)

1.00

Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.

NTC Assessments Offered:
Industry Credentials Accepted:
  • Microsoft Office Specialist - Outlook 2016

PROFESSIONAL DEVELOPMENT (10106125)

1.00

Explores goal setting, business and social etiquette, business grooming and wardrobe, professional ethics, attitudes and standards. Learners will also explore job search strategies, professional growth, successful personal/interpersonal work-related behavior and soft skills.

ELECTRONIC BUSINESS COMMUNICATIONS (10106170)

3.00

Identifies the importance of telephone etiquette, knowledge of communication equipment, use of electronic mail and calendaring in the workplace. Learners will apply these techniques with hands-on activities.

NTC Assessments Offered:

COMPUTER KEYBOARDING (10106178)

1.00

Introduces keyboarding techniques (proper finger usage and body position) through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys). Learners will be expected to touch-type at a minimum of 27 wpm by the end of the course. Challenge test available.

NTC Assessments Offered:

INTRODUCTION TO BUSINESS TECHNOLOGY PROGRAMS (10106189)

1.00

Introduces the learner to techniques for success in the Business Technology Programs. Examines various learning modes, use of the course LMS, NTC email, Business Technology Student Engagement form, tips to improve study habits, and explores the many services and opportunities available to learners at NTC. Examines the requirements for the Business Technology Program Portfolio. This portfolio will be a combination of artifacts from each of the program core classes.

HEALTHCARE DOCUMENTATION (10160160)

3.00

Explores the content and purpose of medical reports contained in the medical record and designated hardware and software to key medical information. Learners use the mechanics of the English language (grammar, punctuation, capitalization, abbreviations, numbers, symbols and metric measurement rules), utilize reference resources (text, software, web-based) efficiently and apply proper proofreading and editing techniques for medical documentation.

MEDICAL TERMINOLOGY (10501101)

3.00

Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

NTC Assessments Offered:

FOUNDATIONS OF THE MEDICAL OFFICE (10106111)

3.00

Explores the skills needed to work in a health care office. Learners focus on business office management; communication, reception, appointment scheduling, records management, telephone procedures, daily transactions, medical billing and collecting, insurance and coding basics, composing routine business correspondence and keeping an inventory of supplies.

NTC Assessments Offered:

INTEGRATED MEDICAL OFFICE (10106112)

2.00

Provides experience working with integrated medical office software that covers practice management and Electronic Health Records (EHR). Learners will utilize a web-based system to practice common daily medical office tasks such as scheduling, insurance billing and setting up patient records.

NTC Assessments Offered:

MICROSOFT WORD APPLICATIONS (10106142)

2.00

Develop intermediate and advanced Microsoft Word features with an emphasis in business writing and formatting techniques based on a business standard style guide. Design, create and modify a variety of business documents.

NTC Assessments Offered:

RECORDS MANAGEMENT 1 (10106200)

1.00

Explores the comprehensive field of records and information management (RIM). Learners develop ARMA principles and practices incorporating the knowledge by applying these skills to a simulated record systems environment.

OFFICE PORTFOLIO (10106201)

2.00

Evaluate career opportunities and compare to relative skills to prepare appropriate career documentation and a mock interview. Develop a career portfolio and recognize the process of the job search as well as accepting and leaving a position.

RECORDS MANAGEMENT 2 (10106203)

2.00

Explore records management with further examination into records and information management applying ARMA rules to numeric, subject, and geographic filing methods manually and digitally.

THINK CRITICALLY & CREATIVELY (10809103)

3.00

This course provides instruction on the vital, realistic and practical methods of thinking which are in high demand in all occupations of substance today. Decision making, problem solving, detailed analysis of ideas, troubleshooting, argumentation, persuasion, creativity, setting goals and objectives and more are considered in depth as the student applies specific thinking strategies and tools to situations in a wide variety of workplace, personal, academic and cultural situations. Classroom instruction is demonstration, discussion, project and teamwork based. Assignments range from the short and simple to the detailed and complex. Reality and practicality are the focuses all through the course. These skills are in high demand by employers. Having this course in your background can significantly enhance your appeal as an employee. It certainly will make you a more adept and confident person.

NTC Assessments Offered:

Test-Out Option Term Definitions

Test

An exam that is scored by faculty or staff in NTC’s Testing Center.

Skill Demonstration

A performance of your expertise that is evaluated by faculty.

Combination: Test & Skill Demonstration

A combination of both a test and a skill demonstration.

Portfolio

A collection and explanation of your past learning through work or life experience.

Have Questions?

If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1023.