This course on Emotional Intelligence is designed to provide participants with a comprehensive understanding of the four key components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Through a mix of foundational insights, practical examples, and engaging group discussion, participants will learn how to interpret their emotional intelligence scores and leverage them to become effective leaders. The course also offers strategies to enhance both personal and team emotional intelligence, with specific tools and activities for each component. Participants will apply these concepts to real-world workplace scenarios, focusing on conflict management and feedback, and will develop a personalized action plan to ensure ongoing growth and accountability.
Workshop Overview
- Emotional Intelligence Overview
- Understanding Your Assessment Results (participants will be asked to complete an assessment prior to the training)
- Strategies for self-awareness, self-management, social awareness, and relationship management
- Workplace scenarios for conflict management and providing and receiving feedback
- Action planning
Meet Our Instructor
Dr. Angie Servi graduated from Edgewood College with her Doctorate in Higher Education Leadership in 2017. She also holds a Master of Arts in Teaching from Austin Peay State University in Clarksville, Tennessee and a Bachelor of Business Administration from the University of Wisconsin – Green Bay. Angie currently works as an instructor and trainer for Northcentral Technical College and a doctoral candidate advisor for Edgewood College. She is also the President of the Maple Grove Charter School Governance Board.
Registration
$129 - includes a copy of Emotional Intelligence 2.0 by Travis Bradberry
Lunch provided
Cancellation Policy
An attendee must notify NTC of a cancellation prior to the beginning of the event in order to have fees removed or a refund issued. Attendees who do not attend without notifying Continuing Education will be responsible for payment of all course fees and will not be eligible for a refund.