Change is inevitable — but leading through it effectively is a skill. This interactive workshop equips participants with practical tools to navigate uncertainty, communicate clearly during transitions, and build resilience in themselves and others. Through self-assessment, discussion, and real-world application, participants will explore their personal response to change, understand why people resist change, and learn strategies to help teams move forward with greater confidence and adaptability. The program also introduces foundational change management frameworks.

Learning Outcomes

  • Recognize personal change management style and how it impacts others
  • Understand common emotional and behavioral responses to change
  • Identify key reasons individuals and teams resist change
  • Apply practical strategies to adapt more effectively during times of uncertainty and transition
  • Communicate clearly, consistently, and empathetically during organizational change
  • Build resilience through change initiatives
  • Develop leadership approaches that help teams navigate change with greater trust, clarity, and confidence

Instructor Bio

Angie Servi is a leadership development facilitator and educator who specializes in strengthening communication, improving team effectiveness, and developing confident, emotionally intelligent leaders. She facilitates team sessions in areas such as emotional intelligence, communication, change management, conflict management, and leadership foundations—bringing a practical, people-first approach to every session. Angie is known for her warm, engaging teaching style and her ability to make complex concepts feel accessible and immediately applicable in the workplace. She draws on extensive experience in leadership, adult learning, and teaching to design interactive, customized sessions that help participants build the skills they need to succeed. Her strengths include creating straightforward, effective learning experiences; facilitating productive discussions; and helping employees understand their communication and work styles so they can collaborate more efficiently. Angie regularly incorporates tools such as DISC and other practical assessments to give participants insights they can apply immediately on the job.

Registration Information

Cost: $149 (includes all course materials and refreshments).