IT - Computer Support Technician Technical Diploma | Northcentral Technical College

IT - Computer Support Technician

Technical Diploma

The IT- Computer Support Technician Technical Diploma program prepares learners for an entry-level technical support role. Upon completing this technical diploma program, learners will be qualified to assist users, troubleshoot software and hardware problems and document solutions. The courses will facilitate a high level of understanding of the vital communications skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Learners, upon completion, will be qualified to sit for the HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) and the CompTIA A+ Certifications. Potential occupations include: Information Technology Technician, IT Help Desk Technician and Desktop Support Technician.

program at a Glance

IT - Computer Support Technician 44 Credit Technical Diploma

Formats Offered

On-Campus Availability

  • Wausau Fully Available
  • Antigo Fully Available
  • Medford Fully Available
  • Phillips Fully Available
  • Spencer Fully Available
  • Wittenberg Fully Available

Approximate Cost

$8,555 (Tuition: $6740, Books: $1815)

Average Starting Salary

$26,000 According to Economic Modeling Specialists International.

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Northcentral Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. The following person has been designated to handle inquiries regarding the College’s nondiscrimination policies: Equal Opportunity Officer, Northcentral Technical College, 1000 W. Campus Drive, Wausau, WI 54401. Phone: 715.803.1057

program Outcomes

  • Provide entry level end user support
  • Provide basic network support for existing network installations
  • Support information technology hardware
  • Manage operating systems and application software

Potential Careers

  • Information Technology Technician
  • IT Help Desk Technician
  • Desktop Support Technician

Course List

To view the amount of credits or descriptions for the courses required within this program please view the course list.

Course List

Additional program Information

Gainful Employment Information

IT Testing

IT programs require students to have fundamental computer skills to be successful. Students will be required to complete testing in Windows and Computer Concepts as part of the admission process. These tests are offered at no cost through NTC Testing Centers.

Transfer Opportunities

Credits earned at NTC may transfer to four-year colleges and universities. Visit for a complete listing of transfer opportunities for this program.

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Submit your online application today at

For more information on this program, contact admissions at 715.675.3331 or email

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If you’re ready to get started, just fill out our online application. If not, request more information and we will be happy to answer any questions you have.

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What's next? After applying, you will be contacted by a member of our admissions team, who will walk you through any additional steps in the admissions process.